We build IT systems that keep pace with the business
We deploy corporate mail, identity, CRM and ITSM, and performance monitoring. We connect the systems so that processes and data live in the company rather than in one person's head.
the size of the global CRM sales software market in 2025. Compound annual growth to 2029 is 12.8%. The drivers: generative AI and expanding functionality.
Gartner Forecast Analysis: CRM Sales Software, Worldwide ↗the forecast size of the global observability platform market by 2028 — monitoring application performance, infrastructure and user experience.
Gartner Magic Quadrant for Observability Platforms 2025, via Network World ↗the share of organisations using AI in at least one function has risen to 88% (78% a year earlier). Yet only about 6% see a material EBIT effect — the rest never got as far as redesigning their processes.
McKinsey State of AI 2025 (November 2025) ↗the forecast global identity and access management (IAM) market by 2028, up from $17.7 billion in 2024. Compound annual growth of 9.4%.
Gartner Information Security Forecast, Q4 2024 ↗The problems clients most often bring to us
"Half our processes live in Excel and WhatsApp. When someone leaves, their spreadsheets leave with them. Every time I have to reconstruct the history piece by piece."
"We bought a CRM two years ago. Nobody uses it — the managers keep their clients in notebooks. The rollout has hit a dead end."
"Our mail is in the cloud, AD is on a server, and the sysadmin hands out permissions from memory. When someone resigns, we spend three weeks remembering what they had access to."
"The mobile app is slow. Customers complain. The developers say everything is fine on their side. Infrastructure says everything is fine on theirs. And somebody is still losing money."
We solve business tasks — and the pains of specific people
“I want to open a report and understand what is going on. Without calling my staff. Without a spreadsheet that only one person maintains. I need the company to keep running even if someone falls ill or leaves.”
“The business buys SaaS systems faster than I can grant access to them. I already have a zoo of mail, CRM, ITSM and monitoring — and all of it has to be tied together somehow. Without losing control over who sees what.”
“I need an end-to-end chain: customer request — order — delivery — closure. Right now that is four different systems and three manual hand-offs. Requests get lost somewhere in the middle. I want to see the whole process at a glance.”
How we work
Process assessment
An Application Assessment examines your current processes, inventories your systems and records the gaps and the places where manual work slows the business down. You receive the report before any contract is signed.
Solution architecture
We design the target architecture: which processes to automate, which platforms to deploy, how to integrate with mail, AD, CRM and monitoring. Built around your specifics, not around a template.
Deployment and integration
We deploy in stages, without halting operations. In parallel we train your staff and administrators: training is part of every project.
Operation and development
We hand the system over with support procedures in place. We help you extend the scenarios to new tasks and connect adjacent processes as you grow.
Areas of expertise
Corporate email
Microsoft Exchange (on-prem and hybrid). Deployment, migration, integration with the corporate address book and email security systems.
According to Microsoft, Exchange is used by hundreds of thousands of organisations worldwide — the backbone of corporate communication for most large companies. Microsoft Exchange
Identity and access control
Microsoft Active Directory. Management of accounts, group policies and access rights. Integration with multi-factor authentication and security systems.
The global Identity & Access Management market will grow from $17.7 billion in 2024 to $25.4 billion by 2028 — a compound annual growth rate of 9.4%. Gartner Information Security Forecast (Q4 2024)
Customer and service management
CRM and ITSM implementation on the Creatio platform. Automation of sales, marketing, customer service and service requests. Partnership with Creatio.
The global CRM Sales Software market is estimated at $28.7 billion in 2025, with a compound annual growth rate of 12.8% through 2029. Gartner Forecast Analysis: CRM Sales Software, Worldwide
Application performance monitoring
Rollout of APM (application performance monitoring) and observability platforms — visibility into user experience, infrastructure and business metrics in a single picture.
The global observability platform market will reach $14.2 billion by 2028, driven by operations automation and AI-based event analytics. Gartner Magic Quadrant for Observability Platforms 2025, via Network World
Oracle business applications
Oracle partnership. Support for projects built on Oracle Database and Oracle applications for the financial and corporate sector.
Oracle Database is one of the most widely deployed enterprise databases in the world — the foundation of critical accounting and analytical systems for financial organisations. Oracle
Business process automation
Digital transformation of working processes: migration from spreadsheets and email into managed flows of requests, approvals and SLAs. Tied into CRM, ITSM and mail.
88% of organisations use AI in at least one business function (up from 78% a year earlier), yet only about 6% see a meaningful EBIT effect — for the rest it never reaches a redesign of the processes themselves. McKinsey State of AI 2025
Delivered projects
Operating an application performance monitoring platform — contextual analytics, AI and automation for the digital transformation of one of the country's largest banks.
Monitoring application performance and user experience across the bank's infrastructure — supporting the operational resilience of retail services.
Creatio CRM rollout for marketing and sales — our own experience of tailoring the platform to the specifics of an IT integrator.
We support Microsoft Exchange and Active Directory in the infrastructures of banks, telecoms and the public sector. Experience with CRM/ITSM on Creatio and with Oracle projects. A team of engineers certified in enterprise application and server infrastructure administration.
The full list of certifications is available on request.
Business application infrastructure
Verified partner statuses
Partner level defines access to the vendor's engineering resources, delivery speed and support terms. In this area we hold active statuses backed by certificates.
All Green Light statuses →
Cloudflare
Creatio
Let's look at your processes together
An Application Assessment reviews your enterprise applications and processes: where information gets stuck, where manual work is duplicated, where risk appears when an employee leaves. A prioritised report before any contract is signed.
- A map of your current systems and integrations
- Priorities ranked by business impact
- A change route that does not halt operations
Have doubts? Let us address them
"A rollout will take a year and the business cannot wait that long."
It does not have to. We start with the most painful process — mail, identity, request handling — and reach a result in 2–3 months. From there we expand in stages. An Application Assessment will show where it makes sense to start.
"Our processes are too specific for off-the-shelf systems."
The platforms we work with — Creatio, Oracle, Microsoft — are designed for serious customisation. What is unique in your business stays unique; what is standard becomes standard and stops consuming resources.
"Everything already works in our spreadsheets."
Up to a certain size it does. At a larger scale spreadsheets turn into a source of risk: one person, one file, one question mark. Platform-based records turn knowledge into a company asset rather than an employee's personal memory.